My package has arrives in my country, but they want me to prove the price, what should I do ? (It only happens in some countries)
Simply contact us for this matter, usually they need a price and payment proofs. We will provide invoice of your package with any particular match amount with your package declaration. Just be calm and do not panic.
What if watch gets lost of seized at custom?
Once we make sure with shipping company .We will resend a new one to you if you pay insurance
What will you declare the package ?
We always declare as “bracelet” or “timer” or “gift”, we can’t mislead the declaration or else you won’t get anything. If you want us to declare any value (usually for experienced customers) just let us know. But if you don’t have experience, let us decide based on our experiences, usually we declare the value between $15 – $50.